I have been going back and forth with Nike+ by email. I am having a problem with the fact that they will send me a notification that a challenge I am in is ending soon. That isn't the problem. I have actually set up my preferences for it to do that. It should be sending me a notification whenever a challenge is ending or I am getting close to the end of a goal I have set up. That is the way the site is supposed to work. I should be getting these notifications and I am getting notifications.
So you are asking, "what's the problem?"
Hopefully, you might be able to understand it better than the support person at Nike+. I am getting notifications, yes, but they are NOT for challenges I am participating in. Is that hard to understand? Somehow, somewhere, something has been crossed and I have received notifications for two challenges I am NOT participating in and not the three challenges I AM participating in. What happened to the notifications I should have received and why am I getting random notifications for others? Sounds like there is a problem and that's why I contacted Nike+ support.
I have been spending the past couple of mornings trying to get my nice, polite support person to stop trying to brush it off as if I didn't know what I was talking about and figure out why this is happening! He finally sent me a note today saying...oh...I see two notifications you received for challenges you are not participating in! Well, duh! Isn't that what I told you in my very first e-mail?
So now I am needing to wait since he explained it would take some research and he didn't have an ETA on a resolution. I'll give him a little time but he ain't getting off the hook that easy. I know how to follow-up. At least it hasn't affected my run stats. How about 100.7 miles total in August?
TT
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